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Coming together is a beginning. Keeping together is progress. Working together is success.
-Henry Ford

Our concierge-level service offers you support on daily operational tasks to help free your time to focus on client relationships and what you’re passionate about! Utilize our Operational Support Team to enrich your client experience with defined procedures and repeatable processes.

What We Do For You:

New Business Paperwork

  • Preparation to Placement
  • Wealthport
  • Commission
  • Third-Party Advisory
  • Direct Business
  • Variable Annuities
  • Fixed Indexed Annuities
  • Fixed Annuities (through Vision)

Maintenance Items

  • Address Changes
  • Beneficiary Changes
  • Combined Statement Mailings/eDelivery
  • Fee Billing Updates
  • Check Writing
  • ACH: Contributions and Distributions
  • Journals
  • Roth Conversions
  • Wire Requests
  • Option / Margin Agreements
  • Account Transfers: ACAT/Non-ACAT/1035 Exchanges

Operations also handles

  • Paperwork Status Monitor Review
  • Web Capture Review & Paperwork Submission
  • Service Request to Assist with Escalation
  • Trade Review Suitability Monitoring
  • Consultations on Operational Workflows (CRM)
  • Consult on Office Roles and Responsibilities for Optimal Communication
  • Weekly Operational/Status Update Meetings
  • Liaison with Key Broker-Dealer Contacts

Contact Micaela Chase at m.chase@VFGhelps.com to learn more.